IBM 000-586 : IBM Case Manager V5.1

  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: Aug 26, 2026
  • Q & A: 132 Questions and Answers

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IBM 000-586 Exam Syllabus Topics:

SectionObjectives
Integration and Customization- Integration technologies
  • 1. Use APIs, events, and custom extensions where appropriate
    • 2. Integrate with FileNet P8 and related IBM ECM components
      Case Management Solution Analysis and Design- Business requirements analysis
      • 1. Identify business objectives and case management use cases
        • 2. Determine case types and business entities
          Solution Modeling- Case solution design
          • 1. Design case properties, folders, and documents
            • 2. Define tasks, workflows, and milestones
              Deployment and Solution Lifecycle- Deployment management
              • 1. Validate, troubleshoot, and maintain deployed solutions
                • 2. Deploy solutions between development, test, and production environments
                  IBM Case Manager Configuration- Application configuration
                  • 1. Configure roles, security, and in-baskets
                    • 2. Configure pages, widgets, and user interface components

                      IBM Case Manager V5.1 Sample Questions:

                      Question 1

                      During the development of your solution, you have created a case, case type, documents types and tasks. During the testing scenarios it has been discovered that a property pre-condition is incorrect and needs to be changed. What needs to be done before you can redeploy?

                      A. Delete the case and start over.
                      B. Re-initialize the region.
                      C. Nothing, it will deploy as is.
                      D. Reset the test environment.


                      Question 2

                      During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?

                      A. User Created
                      B. Optional
                      C. System
                      D. Required


                      Question 3

                      When working with Real Time Monitor, which statement regarding dimensions is true?

                      A. Dimensions represent the rows in a table.
                      B. Dimensions are ranked orders of related data.
                      C. Dimensions use cubes to represent data in a query.
                      D. Dimensions indicate how long a data element is.


                      Question 4

                      Which two components are optional add-on licenses with the IBM Case Manager core product offering? (Choose two.)

                      A. Content Search Services
                      B. IBM Case Analyzer
                      C. WebSphere Process Server
                      D. IBM Forms
                      E. IBM FileNet eForms


                      Question 5

                      Which statement about the difference between a task and a process workflow is true?

                      A. A task is a more specialized and focused process; a process encompasses the entire work stream.
                      B. A task is part of a set that have to be executed in a certain order; a process allows for process fragmentation.
                      C. A task is always started from a document being added to the system; a process can be started by a number of ways.
                      D. A task can be started by a number of ways; a process can only be started from a document being added to the system.


                      Solutions:

                      Question 1
                      Answer: D
                      Question 2
                      Answer: A
                      Question 3
                      Answer: B
                      Question 4
                      Answer: C,D
                      Question 5
                      Answer: A

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