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Avaya 2U00210A Exam Syllabus Topics:

Avaya APSS Unified Communications Online Test Sample Questions:

Question 1

A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?

A. No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
B. Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.

Question 2

Avaya Aura Register Presence Services is a significant component of the Avaya Aura architecture. Your client contact, Barbara, wants to know why she would want that component since they already get presence information through their IM (Instant Messaging) application. Which of the following is a function of Avaya Aura Register Presence Services that you would discuss with Barbara?

A. Provides presence information only to and from Avaya applications and would not impact or affect their IM based presence information. It provides another source for presence information
B. Will only acquire presence data from their IM application and share it among Avaya applications
C. Provides presence information from any application to all Avaya Flare* Experience users. It is required for the Avaya Flare* Experience
D. Provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party end points.

Question 3

Essential or Preferred Support Advantage co-delivery offers are available for which of these IP Office in a branch deployments?

A. Mixed deployment
B. Centralized deployment
C. Standalone deployment
D. Distributed deployment

Question 4

Mother, your client contact, understands that applications like messaging, conferencing, and presence are part of the application layer of the Avaya Aura8 architecture. She wants to know why that is important since she could have the same centralized applications connected to her PBX. What reason will you want to discuss with her?

A. Speed of the application is increased, which allows the users to be more efficient.
B. Security is improved for the applications because they are in a separate layer.
C. Upgrades for applications are automatic so users get the latest versions.
D. Applications can be deployed to any user, in the network, based on need rather than the corresponding PBX.

Solutions: