Avaya 31861X : Avaya OneCloud™ UCaaS Design Certified Exam

  • Exam Code: 31861X
  • Exam Name: Avaya OneCloud™ UCaaS Design Certified Exam
  • Updated: Jul 30, 2026
  • Q & A: 61 Questions and Answers

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Avaya 31861X Exam Syllabus Topics:

SectionObjectives
Solution Design Principles- Customer requirements analysis
  • 1. Scalability and availability considerations
    • 2. Designing UCaaS solutions based on business needs
      SIP and VoIP Fundamentals- Voice over IP protocols
      • 1. SIP call flows and signaling basics
        • 2. Media handling and codecs
          Avaya OneCloud UCaaS Architecture- Core platform components and services
          • 1. OneCloud UCaaS deployment models
            • 2. Core architecture and service layers
              Migration and Integration- Enterprise transition to UCaaS
              • 1. Integration with CRM and enterprise applications
                • 2. Legacy PBX migration strategies
                  Network and QoS Design- Enterprise network considerations
                  • 1. Latency, jitter, and packet loss management
                    • 2. QoS policies for voice and video traffic
                      Security and Identity Management- Secure UCaaS deployment
                      • 1. Encryption and secure signaling/media transport
                        • 2. Authentication and access control

                          Avaya OneCloud™ UCaaS Design Certified Sample Questions:

                          1. While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing.
                          Which Avaya IX Messaging feature requires an additional license?

                          A) Additional non-Avaya PBX integrations
                          B) Single sign on (SSO)
                          C) Sync with Office 365 & Google emails
                          D) Text to Speech (TTS)


                          2. You are working on a proposal for a location with the following requirements:
                          * 275 H.323 stations
                          * 125 analog stations
                          * 8 voice mail channels/ports needed
                          * G7.ll should be used for station to station calls
                          * T1s needed in 6 stations per trunk sizing
                          Which statement describes how to calculate the number of T1cards required?

                          A) Calculate the sum of the H.323 and analog stations, divide by six, and round up the remainder.
                          B) Calculate the sum of the H.323 and analog stations, divide by six, then divide by 23, and round up the remainder.
                          C) Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, and round up the remainder.
                          D) Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, then divide by 23, and round up the remainder.


                          3. You are designing a Communication Manager (CM) 8 solution with centralized ISDN trunks at the main site and two remote gateway locations. Each remote location will be connected to the main server via dedicated, point-to-point WAN service. Main - CM 8.1 duplex pair with 2-G450s and 250 IP stations Remote 1 - S8300E LSP/G450 with 125 IP stations Remote 2 - S8300E LSP/G430 with 30 IP stations.
                          To ensure that no one site Is overwhelmed by CM traffic, what is the recommended number of network regions required for this design?

                          A) 4 regions: 1 at the main, 1 at each remote site, and 1 for the virtual network region
                          B) 6 regions: 1 at the main, 1 at each remote site, and 1 virtual network region for each site
                          C) 3 regions: 1 at the main, and 1 at each remote site
                          D) 7 regions: 1 at the main, 1 at each remote site, 1 for each site's IP telephones, and one for the virtual network region


                          4. What is a benefit of Session Manager?

                          A) It provides traditional analog trunking to the edge devices.
                          B) It centralizes the management of remote gateways.
                          C) It provides SIP application interoperability across multi-vendor equipment.
                          D) It de-centralizes management of phones and users enterprise-wide.


                          5. A customer with an existing Communication Manager 6 (CM) duplex solution with g4bos and isdn trunks at their main location, is adding some remote sites with G430 gateways and local ISDN trunks for survivability and local calling. They will be inter-connecting them with an MPLS network with limited bandwidth to these remote sites. They want a network design that will restrict voice traffic to a defined level with the ability to overflow to the PSTN.
                          What would be the minimum network region design look like?

                          A) One IP network region per remote location, one intervening network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
                          B) One IP network region per remote location, connect each remote network region directly to the main site's network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
                          C) Two IP network regions per remote location, (one for the gateway, and one for the telephones), one intervening network region, G.729 inter-region codec,implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
                          D) One IP network region per remote location, two Intervening network regions, G.729 inter-region codec, implement Call Admission Control (CAC)


                          Solutions:

                          Question # 1
                          Answer: D
                          Question # 2
                          Answer: C
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: B
                          Question # 5
                          Answer: D

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