Avaya 33140X : Avaya Experience Portal with POM Support Certified Exam

  • Exam Code: 33140X
  • Exam Name: Avaya Experience Portal with POM Support Certified Exam
  • Updated: Sep 17, 2026
  • Q & A: 145 Questions and Answers

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Avaya 33140X Exam Syllabus Topics:

SectionObjectives
Support Operations- Maintenance Procedures
  • 1. Post-maintenance validation
  • 2. Software updates and patches
  • 3. Backup and recovery
- Troubleshooting Tools
  • 1. URL and connectivity troubleshooting
  • 2. Diagnostic utilities
  • 3. Log aggregation and analysis
Proactive Outreach Manager Support- Maintenance and Troubleshooting
  • 1. Log analysis and diagnostics
  • 2. Alarm and event management
  • 3. Issue isolation and resolution
- POM Administration
  • 1. Outbound communication management
  • 2. Campaign configuration
  • 3. POM system monitoring
System Administration- Reporting and Monitoring
  • 1. Telephony reporting
  • 2. Performance monitoring
  • 3. System health verification
- User and Access Management
  • 1. Role-based permissions
  • 2. Security configuration
  • 3. Web interface administration
Avaya Experience Portal Fundamentals- Architecture and Components
  • 1. Experience Portal core components
  • 2. Integration overview
  • 3. System deployment models
- Installation and Configuration
  • 1. Platform initialization
  • 2. Network and connectivity settings
  • 3. Server setup and configuration

Avaya Experience Portal with POM Support Certified Sample Questions:

Question #1

Which steps are essential when initializing a Media Processing Platform?
Response:

  • A. Setting up user authentication
  • B. Establishing data storage paths
  • C. Activating the license key
  • D. Configuring server roles
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Which network configurations are essential for AEP 8.0 to function properly in a distributed environment?
(Choose Three)
Response:

  • A. Secured VPN tunnels for inter-site communication
  • B. Network segmentation using VLANs
  • C. High bandwidth allocation
  • D. Properly configured gateway and routing protocols
  • E. Network latency below 50 ms
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

Question #3

Which factor is most important when scheduling regular maintenance for the AEP system?
Response:

  • A. The local time at the company headquarters
  • B. The availability of external vendors
  • C. The system usage patterns
  • D. The preferences of the IT staff
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

What features of Google Chrome Developer Tools are most used for troubleshooting Avaya Meetings for Web?
(Choose Three)
Response:

  • A. Application Tab
  • B. Sources Panel
  • C. Elements Panel
  • D. Network Tab
  • E. Console Log
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

Question #5

What are the prerequisites for POM database installation regarding network settings?
(Choose Two)
Response:

  • A. DNS configurations for name resolution
  • B. Static IP addresses for all servers
  • C. Firewall rules allowing database port access
  • D. VPN configurations for remote access
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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