Cisco 642-072 : Cisco Unity Design and Networking(CUDN)

  • Exam Code: 642-072
  • Exam Name: Cisco Unity Design and Networking(CUDN)
  • Updated: Aug 30, 2026
  • Q & A: 72 Questions and Answers

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Cisco 642-072 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Design Considerations- Performance and infrastructure planning
  • 1. Server sizing and scalability
  • 2. Codec selection and bandwidth considerations
  • 3. Licensing and capacity planning
  • 4. High availability and disaster recovery
Topic 2: Cisco Unity Design Process- Customer requirements analysis
  • 1. Implementation planning
  • 2. Bill of Materials development
  • 3. Low-level design documentation
  • 4. Business and technical requirements gathering
  • 5. Logical and physical site surveys
Topic 3: Administration and Troubleshooting- Operations and maintenance
  • 1. Authentication and access utilities
  • 2. Backup and restore strategies
  • 3. Migration tools and troubleshooting
  • 4. Subscriber management
Topic 4: Networking and Integration- Voice messaging networking
  • 1. VPIM configuration and routing
  • 2. Cisco Unity Bridge interoperability
  • 3. Octel interoperability and migration
  • 4. IBM Lotus Domino integration
  • 5. PIMG and PBX integration
Topic 5: Cisco Unity Architecture and Deployment- Cisco Unity deployment models
  • 1. Voice-mail-only design
  • 2. Distributed call-processing environments
  • 3. Active Directory and domain design
  • 4. Exchange integration
  • 5. Unified Messaging design

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