Avaya 74950X : Avaya Oceana® Solution Integration Exam

  • Exam Code: 74950X
  • Exam Name: Avaya Oceana® Solution Integration Exam
  • Updated: Jul 14, 2026
  • Q & A: 65 Questions and Answers

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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Maintenance- Routine operational tasks
- System monitoring
- Database and datastore management
- Backup and restore procedures
Topic 2: Avaya Oceana Solution Architecture- Avaya Breeze platform integration
- Workspaces architecture
- Component interfaces and interactions
- Avaya Oceana core components
Topic 3: Troubleshooting and Best Practices- Integration issue diagnosis
- Deployment best practices
- Log analysis
- Channel troubleshooting
Topic 4: Omnichannel Solution Integration- Email channel integration
- SMS channel integration
- Web Chat integration
- Social media and chatbot integration
- Voice channel integration
Topic 5: Installation and Initial Configuration- Core platform deployment
- Avaya Control Manager integration
- Certificates and security setup
- Cluster installation and configuration
Topic 6: Workspaces and Agent Experience- Context management
- Agent Workspaces configuration
- Interaction routing and handling
- Supervisor features

Avaya Oceana® Solution Integration Sample Questions:

1. To allow communication between ONA and the Avaya Surge™ IoT Controller appliance, which two protocols are used in an Avaya Surge™ IoT solution? (Choose two.)

A) Opendaylight
B) Yang
C) Netconf
D) Openflow


2. What is the maximum number of ONAs supported by an Enterprise IoT Controller for HA deployment?

A) 500
B) 600
C) 1000
D) 400


3. Which Avaya Surge™ IoT Controller type supports management of less than 150 IoT devices?

A) Avaya Enterprise Class-1 IoT Controller
B) Avaya Enterprise Class IoT Controller
C) Avaya Standard Class IoT Controller
D) Avaya Business Class IoT Controller


4. Each ONA follows an ONA Life Cycle Management to describe its states.
When the ONA is in the Invalid state, which statement is true?

A) It is when the device inventory/profile is present and associated to a service profile, but the device is not in the network.
B) It is when the device inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
C) It is when the device inventory/profile is present and associated to a service profile, and the device is in the network, authenticated, and operational.
D) It is when a device is connected to the network for which the device inventory/profile is not present.


5. An administrator needs an easier solution to manage, secure, and monitor their network elements on a day-to-day basis.
According to the functionality, which statement describes an Avaya Surge™ IoT solution?

A) It makes the process of tightly securing and managing thousands of IoT devices.
B) It hosts a series of servers which monitor and keep track of the data.
C) It makes the process of managing devices and monitoring the credential easier for the administrator.
D) It Hosts a number of virtual machines which makes the traffic flow between devices easier.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: C

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