Ordered the wrong exam code? It happens, and at ValidVCE it is not a disaster — one free exchange puts the correct Apple Device Support material in your hands, and the Apple-Device-Support support team handles it without fuss.
Apple Apple-Device-Support Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | SUP-2025 |
| Available Languages: | English |
| Certificate Validity Period: | Not officially specified |
| Related Certifications: | Apple Certified Support Professional |
| Exam Duration: | 120 minutes |
| Exam Price: | $149 USD |
| Exam Format: | Multiple Choice (Multiple Select), Multiple Choice (Single Select) |
| Real Exam Qty: | Approximately 80 |
| Passing Score: | 75% |
| Sample Questions: |  |
| Exam Way: | Online proctored exam through Pearson VUE. |
| Pre Condition: | No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training. |
| Official Syllabus URL: | https://training.apple.com/certification |
Apple Apple-Device-Support Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Device Management | - Management Technologies
|
| Topic 2: Troubleshooting and Support | - Diagnostics
|
| Topic 3: Device Setup and Configuration | - Apple Account and iCloud
|
| Topic 4: Security and Privacy | - Data Protection
|
| Topic 5: Network and Connectivity | - Wireless Connectivity
|
Apple Device Support Details Every Buyer Should Read
- Device Setup and Configuration ()
- Network and Connectivity ()
- Troubleshooting and Support ()
Apple Device Support Sample Questions:
What are other requirements for iCloud backups to occur automatically when connected to a power source?
- A. Connect to Wi-Fi and lock the screen.
- B. Fully charge the device and turn on iCloud Backup in General > iPhone Storage.
- C. Connect to Wi-Fi and unlock the screen.
- D. Fully charge the device and turn on iCloud in General > Backup.
Correct Answer: A 🗳️
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Which wireless feature allows you to use your iPhone to provide wireless internet access to your Mac without a password?
- A. Instant Hotspot
- B. Carrier Services
- C. Preferred Networks
- D. Auto Locations
Correct Answer: A 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
Your supervised iPhone has automatic software updates turned off. However, you notice that the device's software was updated overnight.
Why was the iPhone software updated?
- A. The device is signed in to a Managed Apple Account.
- B. The device is enrolled and managed through User Enrollment.
- C. The software update included an emergency fix with a settings override.
- D. The software update is controlled by device management.
Correct Answer: D 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
Which feature is restricted when a device is in Lockdown Mode?
- A. Calendar events
- B. Incoming FaceTime calls
- C. iCloud Backup
- D. App Store
Correct Answer: B 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
What is the feature that allows you to share your screen in Facetime?
- A. Sidecar
- B. Stage Manager
- C. Continuity Camera
- D. Shareplay
Correct Answer: D 🗳️
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