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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Product and Pricing | 8%–12% | - Pricing configuration - Product master data - Price lists and discount determination |
| Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
| User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Party role definition
B) Party determination
C) Customer role
D) Involved parties
2. How can you give a business user access to a work center view? (2 correct answers)
A) Copy the access rights from a business user who already has access to the work center view
B) Use business scoping to activate the work center containing the view
C) Create a business role that has access to the work center view and assign it to the business user
D) Assign the business user to the territory structure
3. Account 360 information in the Accounts view comes from both SAP ERP and BW systems. Determine whether this statement is true or false.
A) True
B) False
4. What is a workflow rule used for? (2 correct answers)
A) To define and activate an approval process
B) To define and activate rules for automatic field updates
C) To set up automatic e-mail notifications
D) To set up the organizational work distribution
5. On which of the following dimensions can you define a sales target plan? (2 correct answers)
A) Account Hierarchy
B) Service Category
C) Product Category
D) Sales Unit
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B | Question # 3 Answer: A | Question # 4 Answer: A,B | Question # 5 Answer: C,D |
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