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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Product and Pricing | 8%–12% | - Pricing configuration - Product master data - Price lists and discount determination |
| Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
| User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Where do you need to maintain the sales data flag to define an account team as sales area dependent?
- A. Party role definition
- B. Party determination
- C. Customer role
- D. Involved parties
Correct Answer: A 🗳️
How can you give a business user access to a work center view? (2 correct answers)
- A. Copy the access rights from a business user who already has access to the work center view
- B. Use business scoping to activate the work center containing the view
- C. Create a business role that has access to the work center view and assign it to the business user
- D. Assign the business user to the territory structure
Correct Answer: A,B 🗳️
Account 360 information in the Accounts view comes from both SAP ERP and BW systems. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: A 🗳️
What is a workflow rule used for? (2 correct answers)
- A. To define and activate an approval process
- B. To define and activate rules for automatic field updates
- C. To set up automatic e-mail notifications
- D. To set up the organizational work distribution
Correct Answer: A,B 🗳️
On which of the following dimensions can you define a sales target plan? (2 correct answers)
- A. Account Hierarchy
- B. Service Category
- C. Product Category
- D. Sales Unit
Correct Answer: C,D 🗳️
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