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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 19% | - Design scalable, maintainable solutions - Security, sharing, and access design - Account and contact models for education |
| Topic 2: Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Topic 3: Education Data Architecture (EDA) | 22% | - EDA data model, standard and custom objects - Relationships, data integrity, extending EDA - Data migration and integration considerations |
| Topic 4: Integration and Data Management | 16% | - External systems and third-party apps - Integration methods and tools - Data quality, deduplication, governance |
| Topic 5: Domain Expertise | 18% | - Education Cloud capabilities and use cases - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs |
| Topic 6: Implementation Strategies and Best Practices | 18% | - Change management and adoption - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Configuration vs customization |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
A) Document solution requirements from the groups involved.
B) Submit a Salesforce Support case to merge orgs.
C) Install EDA into one of the production environments.
D) Create a new Salesforce org using EDA as the foundation.
2. The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help build a CRM strategy.
Which recommendation should the consultant make to meet this requirement?
A) Prioritize the organization's initiatives.
B) Implement Nonprofit Success Pack (NPSP).
C) Start solution design during a discovery session.
3. A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?
A) Course Offering
B) Program Enrollment
C) Term Grade
D) Course Connection
4. The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
A) Nonprofit Success Pack
B) Einstein Prediction Builder
C) Tableau CRM
D) Insights Platform Data Integrity
5. A university is migrating from its Education Data Architecture org to Education Cloud.
Which consideration should the consultant discuss with the university?
A) Education Cloud uses the Household Account model.
B) Education Cloud uses the Administrative Account model
C) Education Cloud uses Person Accounts.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |



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