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ISO ISOIEC20000LI Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Project Management | 5% | - Project Planning - Resource Management |
| Analyze Phase | 25% | - Root Cause Analysis - Gap Analysis - Risk Assessment |
| Leadership and Team Management | 5% | - Roles and Responsibilities - Team Coordination |
| Define Phase | 20% | - Scope and Policy Definition - Service Management System Principles - Introduction to ISO/IEC 20000 |
| Improve Phase | 20% | - Improvement Planning - Change Management - Implementation Strategies |
| Control Phase | 10% | - Monitoring and Control Mechanisms - Continual Improvement |
| Measure Phase | 20% | - Performance Measurement Framework - Data Collection and Analysis - Key Performance Indicators |
| Advanced Statistics and Data Analysis | 5% | - Statistical Methods - Data Interpretation |
ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:
1. A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?
A) No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system
B) Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality
C) No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
2. Which of the following statements regarding information security risk is NOT correct?
A) Information security risk is associated with the potential that the vulnerabilities of an information asset may be exploited by threats
B) Information security risk can be expressed as the effect of uncertainty on information security objectives
C) Information security risk cannot be accepted without being treated or during the process of risk treatment
3. Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?
A) Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity
B) React to the nonconformity, take action to control and correct it. and deal with its consequences
C) Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
4. Which situation described in scenario 7 Indicates that Texas H&H Inc. implemented a detective control?
A) Texas H&H Inc. integrated the incident management policy in Its information security policy
B) Texas H&H Inc. hired an expert to conduct a forensic analysis
C) Texas H&H Inc. tested its system for malicious activity and checked cloud based email settings
5. Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management
[^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted Based on the scenario above, answer the following question:
The decision to treat only risks that were classified as high indicates that Trade B has:
A) Modified other risk categories based on risk evaluation criteria
B) Evaluated other risk categories based on risk treatment criteria
C) Accepted other risk categories based on risk acceptance criteria
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |



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