A high-quality certification makes you more competitive — that part is not in doubt. The EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 can be your edge in a crowded field, and ValidVCE's ITSM18FB bank — 0 expert-verified practice questions — is built to help you claim it.
EXIN ITSM18FB Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 |
| Exam Number: | ITSM18FB |
| Exam Duration: | 30 minutes |
| Real Exam Qty: | 20 |
| Passing Score: | 65% |
| Certificate Validity Period: | 3 years |
| Related Certifications: | IT Service Management Foundation based on ISO/IEC 20000:2018 |
| Exam Format: | Multiple Choice, Closed Book |
| Exam Price: | Approx. $180–$220 USD / €160–€190 EUR |
| Available Languages: | Brazilian Portuguese, Japanese, Korean, English |
| Recommended Training: | A Guide to ISO/IEC 20000-1:2018 EXIN Preparation Guide |
| Exam Registration: | EXIN Official Registration |
| Exam Way: | Online proctored or at authorized test centers |
| Pre Condition: | Valid ITIL certification (any version), VeriSM, SIAM, or equivalent service management foundation certificate |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-bridge-based-on-iso-iec-200002018/ |
EXIN ITSM18FB Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to IT Service Management | 15% | - Key differences from previous standard versions - Purpose and benefits of ISO/IEC 20000:2018 |
| Topic 2: Service Management System (SMS) Concepts & Principles | 35% | - Risk-based thinking and planning - Documentation and resource management - Scope, context and leadership requirements |
| Topic 3: ISO/IEC 20000:2018 Process Requirements | 35% | - Service portfolio and agreement processes - Supply and demand management - Resolution and fulfilment processes - Service assurance and performance evaluation - Service design, build and transition |
| Topic 4: Operation & Continual Improvement of SMS | 15% | - Management review and continual improvement - Measurement, monitoring and internal audit |
Questions EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 Candidates Ask Us Most
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Download immediately after purchase — no waiting. Upon successful payment, our system sends the ITSM18FB materials to your mailbox automatically, usually within about a minute; open the attachments or use the on-screen link and start studying right away. If nothing arrives within two hours, check your spam folder and contact us. Updates are free for 365 days and are released at the quickest speed whenever the actual exam content changes; after the year, renew at a 50% discount.
EXIN defines the following prerequisites for the EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018: Valid ITIL certification (any version), VeriSM, SIAM, or equivalent service management foundation certificate.
Verify the current requirements on the official certification page before booking.
The current exam information lists 20 questions for the ITSM18FB exam, with 30 minutes minutes allowed. Practicing with a timer beforehand turns the limit into a familiar rhythm.
EXIN points candidates to these official training options:
Combine structured training with regular question practice for the sturdiest preparation.
Through continuous research and development, and speed. Our technicians and experts work on the ITSM18FB bank daily, updating the database the moment the actual exam content changes — more frequently than typical offerings on the market. The bank is organized around the core knowledge and key points of the EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 syllabus, every answer is expert-verified, and delivery is immediate after payment. Customers come first here, and the free demo lets you verify all of it before spending anything.
The EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 blueprint is built on these principal domains:
- ISO/IEC 20000:2018 Process Requirements (35%)
- Operation & Continual Improvement of SMS (15%)
- Service Management System (SMS) Concepts & Principles (35%)
The official outline continues with additional domains — the question bank covers the full set.
At present, the passing score for the ITSM18FB exam is 65% and the registration fee is Approx. $180–$220 USD / €160–€190 EUR. Both belong to EXIN and can change, so confirm them on the official site when you register.
Registration is handled through the official channels listed here:
Select a test center or online appointment, and book early — the most convenient slots fill first.
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