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IBM M6040-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales & Support Strategy | 20% | - Basic troubleshooting and serviceability - Installation and configuration overview - Competitive advantages |
| Topic 2: Product Overview & Positioning | 25% | - Replacement models and upgrade paths - SureMark 2xR and 1xR series positioning - Target market and use cases |
| Topic 3: Features & Technical Specifications | 35% | - Print speed and resolution - Interface and connectivity options - MICR, barcode, and graphic support - Light-Path diagnostics and reliability |
| Topic 4: Software & OS Compatibility | 20% | - Code page and international language support - 4690 OS compatibility and CSD levels - Supported operating systems and drivers |
IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:
Question 1
What are two ways that the Toshiba SureMark printer meets retailers' demands?
A. Toshiba offers many color options to meet customer demands.
B. Toshiba SureMark printers are built to last and can be serviced by the retailer.
C. Toshiba offers the industry's fastest thermal receipt printing.
D. Toshiba offers a single warranty option that meets customer needs.
Question 2
A retailer is considering 1NR printers in their smaller stores and 2CR printers in their larger stores. They want to use the same 4690 OS release for all stores and run in compatibility mode. Assuming the correct CSD level, what is the earliest 4690 OS release that meets this requirement?
A. V6R1
B. V5R2
C. V5R1
D. V4R2
Question 3
Which statement is true about 1NR, 2NR, and 2CR SureMark compatibility mode operation?
A. Without changing drivers 1NR, 2NR. and 2CR printers can operate as legacy 4610 printers.
B. 1NR. 2NR. and 2CR printer compatibility mode is limited to TGCS 4690 OS users.
C. With available application updates 1NR, 2NR. and 2CR printers will operate as legacy 4610 printers.
D. Compatibility mode provides the same 1NR, 2NR, 2CR printer function as when operating in native mode.
Question 4
The new SureMark printer models offer significantly increased user memory over previous models. How much user memory is now available?
A. 2 MB
B. 4MB
C. 3 MB
D. 1MB
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: C |
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