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Pegasystems PEGACSA74V1 Exam Syllabus Topics:

Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:

Question 1

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement the requirements so each approver can work independently?

A. Create business logic to route to the different approvers.
B. Create an approval step with cascading approval.
C. Create three parallel processes with approval assignments.
D. Route to a workbasket where all three roles have access.

Question 2

Choose two scenarios that you configure using procedural processing. (Choose Two)

A. A restaurant reservation page in which the user chooses a reservation fen e and the system returns the number of available tables.
B. A purchase order request page with a summary of items. The order total price updates after the customer changes a quantity.
C. A flight booking page where customers can adjust the location and date of the departure and return flights. The ticket prices recalculate after the customer chooses the "recalculate price" option.
D. A prescription order page with a list of available prescriptions sent from the customer's health care provider. When the user opts to fill one or more prescriptions, the cost summary updates.

Question 3

The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A. Verification
B. Repair
C. Review
D. Submission

Question 4

An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
If the credit is acceptable, the loan application is forwarded to a loan officer for review.
If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.
A)

B)

C)

D)

A. Option C
B. Option A
C. Option B
D. Option D

Question 5

Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

Solutions: