Simens STI-884 : SOCA Sales Small & Medium Businesses (SMB)

  • Exam Code: STI-884
  • Exam Name: SOCA Sales Small & Medium Businesses (SMB)
  • Updated: Jul 27, 2026
  • Q & A: 130 Questions and Answers

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Simens STI-884 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Architecture & Deployment- System architecture basics
  • 1. Unified communications integration
    • 2. IP communication architecture
      - Deployment considerations
      • 1. On-premise vs hosted solutions
        • 2. Scalability planning
          Topic 2: SMB Market & Customer Requirements- Industry segmentation
          • 1. Small business segment characteristics
            • 2. Medium enterprise segment characteristics
              - SMB business needs analysis
              • 1. Scalability and mobility needs
                • 2. Cost efficiency requirements
                  Topic 3: Siemens SMB Solutions Portfolio- Product positioning for SMB customers
                  • 1. Unified communications offerings
                    • 2. Small business vs medium business solution mapping
                      - SMB communication systems overview
                      • 1. Hybrid IP communications systems
                        • 2. HiPath / OpenScape SMB solutions
                          Topic 4: Sales Process for SMB Solutions- Opportunity identification
                          • 1. Needs assessment
                            • 2. Lead qualification
                              - Solution proposal and closing
                              • 1. Closing techniques
                                • 2. Proposal development

                                  Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

                                  1. Which application provides management reporting on telephone usage?

                                  A) Voicemail
                                  B) RAD
                                  C) Call accounting/call logging
                                  D) Auto attendant


                                  2. Which model of the Business Communications Manager (BCM) would you choose to serve 20 to 32 stations?

                                  A) BCM 400
                                  B) BCM 50
                                  C) BCM 200
                                  D) BCM 100


                                  3. Which are the benefits of HiPath Wireless? (Choose three)

                                  A) Reduced mobile communications costs
                                  B) Low-cost network scalability
                                  C) Reduced Internet traffic congestion
                                  D) Faster solution deployment


                                  4. What is Web conferencing?

                                  A) A telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call.
                                  B) Live meetings or presentations over the Internet.
                                  C) A type of groupware, also called visual collaboration.
                                  D) A set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously.


                                  5. Which features does the HiPath Xpressions Compact provide? (Choose three)

                                  A) Group-based routing of e-mail
                                  B) Call recording
                                  C) Music-on-hold
                                  D) Voice messaging


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: A,B,D
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: B,C,D

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