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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Manage user roles and admin roles |
| Topic 2: Fundamentals | 9% | - Differentiate between Slack plans and features - Navigate the Slack Admin console - Understand Slack roles and responsibilities |
| Topic 3: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Topic 4: Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Configure channel management policies - Manage default channels and required channels |
| Topic 5: App Administration | 10% | - Manage integrations and workflows - Configure app permissions and settings - Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration |
| Topic 6: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Create help channels for user support - Promote best practices and user adoption - Use analytics and reporting to measure engagement |
| Topic 7: Security | 15% | - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Monitor and audit workspace activity - Configure domain and IP restrictions |
Salesforce Certified Slack Administrator Sample Questions:
1. You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
A) Send all notifications to a specific channel that includes all app managers for app approval.
B) Instruct app requestors to post a business justification in #help-admins when requesting apps.
C) Send all app approval requests to app managers in a Slackbot message.
D) Turn on app approval so members can only install apps that have been pre-approved.
E) Restrict apps that aren't already used by your organization.
2. Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
A) Change the email, and reset the password. Changing the email will end John's Slack session.
B) Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.
C) Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
D) Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
3. What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)
A) Notifies a group of members who often need to be notified at once. For example: @managers
B) Assigns default Slack app integrations to users when they start working at the company.
C) Assigns default channels to users when they start working at the company.
D) Sets channel management permissions at the workspace level.
E) Sets permissions on who can view your workspace analytics.
4. You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
A) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
B) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
C) End users will be immediately signed out of Slack on any unmanaged mobile devices.
D) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
5. You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)
A) #acme-sales proj finance
B) #sales-help-services
C) #help-finance
D) #announcements-team
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: C | Question # 5 Answer: C |
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