Avaya 72201X : Avaya Aura® Core Components Support Certified Exam

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Aug 31, 2026
  • Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionObjectives
Communication Manager- User administration and endpoints
- Call routing and feature configuration
Session Manager- Integration with enterprise telephony services
- SIP routing and session handling
Messaging and Unified Communications- UC application integration concepts
- Voicemail and messaging integration
System Manager- System configuration and management
- Security and user provisioning
Troubleshooting and Maintenance- Fault isolation and diagnostic tools
- System monitoring and performance analysis
Avaya Aura Core Architecture- System architecture and components overview
- Core services and communication flows

Avaya Aura® Core Components Support Certified Sample Questions:

Question 1

What information can be found when running the display node-names ip command?

A. IP address and type
B. name and IP address
C. type and link number
D. MAC address and IP address
E. name and link number
F. type and IP address


Question 2

When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?

A. The RE-INVITE message is sent to establish a media path for the message retrieval process.
B. The RE-INVITE message is used to authenticate the user before message retrieval can begin.
C. The RE-INVITE message is sent to connect the voice port to the caller.
D. The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.


Question 3

Which three statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose three.)

A. Avaya Aura Session Manager (SM) is responsible for routing calls between SIP User Agents.
B. Avaya Aura Media Server (AAMS) can connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM).
C. SIP User Agents can register to both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
D. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Session Manager (SM) using SIP.
E. SIP trunks can be configured on both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).


Question 4

In addition to System Parameters IP options in Communication Manager, System Manager SIP User Communication Profile (remote worker settings), and Media Server (AAMS) Public Network settings, which other area may require troubleshooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

A. Media Server (AAMS) Private Network settings
B. Session Border Controller configuration
C. System Parameters sip options in Communication Manager
D. Firewall rules on the remote worker's device
E. SIP User Profiles in System Manager


Question 5

Ignoring Presence, how many event packages does an AST endpoint need to subscribe to be fully functional in a non-IMS environment?

A. 12
B. 3
C. 16
D. 1
E. 7


Solutions:

Question 1
Answer: B
Question 2
Answer: A
Question 3
Answer: B,C,E
Question 4
Answer: B
Question 5
Answer: E

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