Avaya Aura® Core Components Support Certified : 72201X

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Aug 31, 2026
  • Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Maintenance- Fault isolation and diagnostic tools
- System monitoring and performance analysis
Topic 2: Messaging and Unified Communications- Voicemail and messaging integration
- UC application integration concepts
Topic 3: Session Manager- Integration with enterprise telephony services
- SIP routing and session handling
Topic 4: System Manager- System configuration and management
- Security and user provisioning
Topic 5: Avaya Aura Core Architecture- System architecture and components overview
- Core services and communication flows
Topic 6: Communication Manager- User administration and endpoints
- Call routing and feature configuration

Avaya Aura® Core Components Support Certified Sample Questions:

Question 1

Session Manager uses five unique certificates for secure communications using Transport Layer Security (TLS). Which two of the following certificates are the most important for communication with other entities?

A. WebSphere certificates
B. Management certificates
C. Sal Agent certificates
D. HTTPS certificates
E. SIP certificates
F. ACME certificates


Question 2

A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. Which five Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be used to troubleshoot this problem? (Choose five.)

A. ip-codec-set
B. network-region-control
C. ip-network-region
D. codec
E. ip-services
F. media-gateway
G. ip-network-map


Question 3

A SIP station to SIP station call on a single Feature or Evolution Server uses four signaling legs between CM and SM (not including the initial off-hook imsorig). When does Communication Manager insert the shortcut flag during call processing?

A. during the origination phase (imsorig) of call processing
B. during the termination phase (imsterm) of call processing
C. during the dialing analysis phase (imsdialana) of call processing
D. during the initialization phase (imsinit) of call processing
E. during the routing phase (imsroute) of call processing


Question 4

In which five states can an Avaya Aura System Manager (SMGR) Alarm exist? (Choose five.)

A. Active
B. Acknowledged
C. Cleared
D. Raised
E. Pending
F. Closed
G. Resolved
H. Ignored


Question 5

In which four ways can you verify the Avaya Aura Communication Manager (CM) license status? (Choose four.)

A. Using the CM Linux console interface, run the statuslicense command.
B. Using the CM System Administration Interface, access the WebLM > status license menu.
C. Using the CM System Administration Terminal, run the status license command.
D. Using the CM System Administration Terminal, run the test license command.
E. Using the System Manager Web GUI, access the CM element > license menu.
F. Using the CM Linux console interface, run the license list command.
G. Using the System Manager Web GUI, access the CM element > alarms menu.
H. Using the CM System Administration Terminal, run the license list command.


Solutions:

Question 1
Answer: B,E
Question 2
Answer: A,B,C,D,F
Question 3
Answer: A
Question 4
Answer: A,B,C,D,G
Question 5
Answer: A,B,C,E

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