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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Advanced Sales Skills | - Customer Pain Point Identification
|
| Personal Systems Services | - Workforce Device Services
|
| Consultative Selling | - Discovery and Qualification
|
| Configuration Services | - Service Bundle Recommendations
|
| Deployment Services | - Implementation Planning
|
| Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Sales Skills Transformation | - Modern Sales Methodologies
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. Which statements are true about HP Premium+ Support end user alerts? (Select three.)
A) HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
B) If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
C) When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.
D) Only non-hybrid employees can receive end user alerts directly on their device.
E) End users cannot snooze the alerts.
2. What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)
A) Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
B) Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
C) Asset tagging enables a tiered volume discount strategy to be passed along to customers.
D) Asset tags help customers save time and money and improve efficiency during the asset management process.
E) Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
3. A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.
How would HP Configuration and Deployment offerings help this customer?
A) By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging
B) By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
C) By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
D) By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: A,D,E | Question # 3 Answer: A |



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