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IBM 000-N09 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales and Technical Requirements | 20% | - Deployment options and infrastructure - Support and service levels - Customer success scenarios |
| Topic 2: LotusLive Solution Overview | 25% | - Target customer segments and use cases - LotusLive core value proposition - Cloud collaboration and SaaS model |
| Topic 3: Positioning and Competitive Differentiation | 25% | - Integration with IBM Lotus and other products - Comparison with competing collaboration platforms - Subscription and licensing models |
| Topic 4: LotusLive Product Components | 30% | - LotusLive Engage - LotusLive Connections - LotusLive Meetings - Security and administration features |
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