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Avaya 132-S-708-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice Self-Service Solution Design | - Overview of Avaya Voice Self-Service architecture - Key design components and capabilities |
| Deployment and Capacity Planning | - Sizing voice ports and scaling solutions - Performance and redundancy planning |
| Integration with Avaya Aura Components | - Database and external system connectivity considerations - Communication Manager integration basics |
| Avaya Voice Portal and Related Tools | - Avaya Voice Portal features - Avaya Dialog Designer integration basics |
| Voice User Interface (VUI) Design Principles | - Best practices for user interaction flows - Design considerations for speech recognition and TTS |
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