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Cisco SMB Solutions for Account Managers Sample Questions:

1. Which two features does the Cisco Smart CallConnector Operator for the Cisco unified communications 500 offer to meet the demands of a small business attendant? (Choose two)

A) graphical call queuing
B) attendance tracking
C) directory lookup
D) voice mail setup
E) included headset

2. Which three questions might an Account Manager use to start a conversation about network security risks to a small business customer? (Choose three.)

A) Have physical security measures been put in place on your premises?
B) Have you had a security problem or been compromised in the past?
C) How do you ensure that all PCs and servers are continuously protected?
D) Have you ever had a problem with employee theft of product?
E) How are you currently protecting against viruses, malware, and web threats?
F) How concerned are you about e-commerce fraud and web security certificates?

3. Which two options are customer value propositions of the Cisco Business Edition 3000?
(Choose two.)

A) enables a smooth migration from outdated TDM systems to IP
B) deployment as a hosted service
C) requires dedicated IT resources to support
D) advanced Cisco Unified Communications functionality and scalability up to 1000 users
E) value-priced Cisco Unified Communications solution for medium-sized businesses

4. Which two key competitive selling messages should be communicated to customers considering the purchase of Cisco RV Series Routers? (Choose two.)

A) Gigabit WAN ports on all routers
B) Best mix of value and features at a competitive price
C) Investment protection with limited lifetime warranty
D) All Ethernet ports provide Power over Ethernet
E) Optional T1 WAN port can be added.

5. If a business has a subscription to the WebEx Meeting Center small business offering, what is the maximum number of participants a host can invite to a WebEx meeting?

A) 25
B) 5
C) 15
D) 50

Solutions: