Nortel 920-470 : Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng

  • Exam Code: 920-470
  • Exam Name: Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng
  • Updated: Sep 14, 2026
  • Q & A: 40 Questions and Answers

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Nortel 920-470 Exam Syllabus Topics:

SectionObjectives
IP Telephony and Protocols- VoIP protocols and signaling
  • 1. SIP and H.323 integration concepts
    • 2. QoS and voice traffic management
      Planning and Design- Network planning considerations
      • 1. IP addressing and network topology design
        • 2. Redundancy and survivability planning
          Installation and Configuration- System installation procedures
          • 1. Initial system provisioning
            • 2. Software installation and upgrade processes
              CS 1000 System Architecture- Core components and system architecture overview
              • 1. Call server roles and functions
                • 2. Media gateway and signaling architecture
                  Call Processing and Features- Telephony features and call control
                  • 1. Call routing and numbering plans
                    • 2. Dial plan configuration
                      System Administration and Troubleshooting- Maintenance and diagnostics
                      • 1. System monitoring tools
                        • 2. Fault isolation and troubleshooting methods

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