Salesforce AP-218 : Net Zero Cloud Accredited Professional

  • Exam Code: AP-218
  • Exam Name: Net Zero Cloud Accredited Professional
  • Updated: Aug 06, 2026
  • Q & A: 47 Questions and Answers

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Salesforce AP-218 Exam Syllabus Topics:

SectionWeightObjectives
Implementation- Platform configuration
  • 1. Enable core features for ESG tracking
    • 2. Configure Net Zero Cloud settings
      - Data modeling and analytics
      • 1. Use CRM Analytics for ESG dashboards
        - Emissions and sustainability setup
        • 1. Set up emissions forecasting using historical data
          • 2. Configure sustainability targets
            Discovery24%- Use case identification and prioritization
            • 1. Prioritize implementation scenarios
              • 2. Identify sustainability use cases
                - Mapping requirements
                • 1. Define reporting boundaries and data needs
                  • 2. Map use cases to Net Zero Cloud features or third-party systems
                    - Business requirements gathering
                    • 1. Gather ESG and sustainability requirements
                      • 2. Define access and output requirements
                        Design- Analytics and reporting
                        • 1. Configure CRM Analytics / Tableau for ESG insights
                          - Data integration planning
                          • 1. Map external data sources to Net Zero Cloud data model
                            - Solution design
                            • 1. Design Net Zero Cloud user experiences
                              • 2. Decide between standard vs custom solutions

                                Salesforce Net Zero Cloud Accredited Professional Sample Questions:

                                1. What differentiates a Scope 1 emission from a Scope 2 emissions? (1)

                                A) Scope 1 is from fossil fuels; Scope 2 is from renewables
                                B) Scope 1 is from assets owned; Scope 2 is from assets leased and your value chain
                                C) Scope 1 is from manufacturing; Scope 2 is from other business operations
                                D) Scope 1 is direct emissions from owned assets; Scope 2 is indirect emissions that your organization consumes


                                2. What are two risks in not tracking and reporting greenhouse gases? (2)

                                A) Loss of contracts with companies tracking scope 2 emissions
                                B) Product sales may be blocked in Canada
                                C) Customers may choose alternative products that are perceived as better for the environment
                                D) Investors may view non-reporting stocks and companies as riskier


                                3. How many Energy Use Records can be related with Carbon Footprint Records? (1)

                                A) 5000
                                B) 500
                                C) 50000
                                D) 500000


                                4. A sustainability manager has received a file of electricity bills to import into Salesforce. What is the best way to avoid duplicating records? (1)

                                A) Update/Insert records with Data Import Wizard
                                B) Validation rules
                                C) Merge Leads Function
                                D) Insert new records with Data Loader


                                5. Kevin is reviewing an Energy use Record for an office building that his company owns. There are only Scope 2 emissions being calculated and no Scope 1 emissions. What does he need to change? (1)

                                A) Change the record type to General
                                B) Input the correct Emissions Factor - Electricity record
                                C) Ensure that the Company-Owned Asset checkbox is selected on the Organization Asset
                                D) Fill in the electricity consumption field


                                Solutions:

                                Question # 1
                                Answer: B
                                Question # 2
                                Answer: A,C
                                Question # 3
                                Answer: C
                                Question # 4
                                Answer: D
                                Question # 5
                                Answer: C

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