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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

A) Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
B) Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
C) Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
D) Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

2. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
B) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
D) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.

3. UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A) Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
B) Inform the business that data migration is completed and errors resolved in development
C) Analyze and resolve any errors that were encountered and perform additional data load for any failed records
D) Raise support case to retrieve a data load report to summarize the data load.

4. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A) Change of Plan
B) Modify Order
C) Apply Promotion
D) Disconnect and New order

5. United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A) Analyze an external data storage system for more cost effective data storage
B) Identify the storage needs between data storage and file storage.
C) Analyze the storage usage of the existing legacy system
D) Calculate the file and data storage required based on required data volume and file attachment requirements.
E) Access the archiving strategy and determine how storage will be cleared though archiving.

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