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BlackBerry BCP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BlackBerry Internet Service (BIS) Architecture | 20% | - BIS components and infrastructure - Network requirements and connectivity - Data flow and communication protocols |
| Topic 2: Synchronization and Data Management | 20% | - Email, calendar, contacts synchronization - Application data management - Data backup and restore procedures |
| Topic 3: Troubleshooting and Maintenance | 20% | - Email delivery problems - Device performance and errors - Connectivity and service issues |
| Topic 4: BlackBerry Device Configuration | 25% | - Initial setup and activation - Email and account configuration - Wireless and network settings |
| Topic 5: Security and Policies | 15% | - Device security settings - Password and encryption - Security policy enforcement |
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