One resource, complete coverage. The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) set from ValidVCE contains everything your preparation needs — 90 practice questions for the MB2-718日本語 exam, checked for accuracy every day in 2026.
Microsoft MB2-718日本語 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 for Customer Service |
| Exam Number: | MB2-718 |
| Real Exam Qty: | 40-60 |
| Exam Format: | Case study, Drag and drop, Multiple choice, Best answer |
| Certificate Validity Period: | Retired (no longer active) |
| Passing Score: | 700 (out of 1000) |
| Exam Duration: | 120 minutes |
| Exam Price: | 165 USD (varies by region) |
| Available Languages: | German, French, Portuguese (Brazil), English, Chinese (Simplified), Japanese, Spanish |
| Related Certifications: | Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) |
| Recommended Training: | Microsoft Learn Dynamics 365 Customer Service learning paths |
| Exam Registration: | Microsoft Credentials Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or in-person at authorized testing centers |
| Pre Condition: | No formal prerequisites required; recommended experience with Microsoft Dynamics 365 Customer Service and CRM concepts |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-718/ |
Microsoft MB2-718日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and analytics | - Customer service reporting
|
| Topic 2: Configure Microsoft Dynamics 365 for Customer Service | - Set up and configure customer service applications
|
| Topic 3: Omnichannel and service automation | - Service automation tools
|
| Topic 4: Manage cases and service requests | - Case lifecycle management
|
| Topic 5: Knowledge management | - Knowledge base configuration
|
MB2-718日本語 Exam FAQ — No Limits
The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) blueprint spans 5 domains — including Reporting and analytics, Manage cases and service requests, Knowledge management. Weightings show where the exam concentrates; the full outline above covers every subtopic.
Through the vendor's official registration channels:
The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) is delivered Online proctored or in-person at authorized testing centers — choose the arrangement that suits you when booking.
165 USD (varies by region) per attempt, 700 (out of 1000) to pass. Every retake bills the full fee, so make practice thorough first — the 90 practice questions for the MB2-718日本語 exam at ValidVCE are the affordable rehearsal.
Delivery is instant — an automatic email within a minute of payment, unlimited installations, and 24/7 customer assisting for downloading or purchasing problems if nothing arrives within 2 hours. If you fail the corresponding MB2-718日本語 exam within 60 days of purchase, pick your remedy: a full refund (email a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; after confirmation, processed within 7 days), waiting for the next updated version free, or a free change to two other equal-value dumps. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products.
Yes:
Training covers theory; interactive practice covers readiness. After any course, rehearse with the 90 practice questions for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) — every answer expert-verified.
The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) is Microsoft's certification exam for Microsoft Dynamics 365 for Customer Service (legacy), at the Associate level. It demonstrates verified, job-relevant capability to employers. Related credentials include Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230).
120 minutes for 40-60 questions. Rehearse the format interactively: the ValidVCE online engine recreates the test atmosphere, so pacing is trained before it counts.
Yes — a free Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) demo is available to download on our exam page. Evaluate the material yourself; purchases include 365 days of free updates, emailed immediately upon release, renewable at 50% off afterward.
No formal prerequisites required; recommended experience with Microsoft Dynamics 365 Customer Service and CRM concepts Eligibility rules change from time to time, so confirm the current requirements on the official page (official MB2-718日本語 exam page) before booking.
Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) Sample Questions:
- A. Option C
- B. Option A
- C. Option B
- D. Option D
Correct Answer: B 🗳️
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