Microsoft MS-700: Preparation resources
If by this point you have realized all the benefits of taking the exam, you can start preparing. First, review the skills outline. By the time of the actual test, you should be experienced in the following areas:
- Planning and configuration of the Microsoft Teams environment;
- Chat, calling, and meetings’ management.
- Teams and app policies’ management;
The exam program is extensive, but there are numerous resources available to help candidates cover the topics and be ready for MS-700.
- Books and exam guides. Online training courses are a great preparation tool, but if you still have questions or need a more systematic and detailed source of information, you might consider books or exam guides, for example, ‘Managing Microsoft Teams: MS-700 Exam Guide’ by Nate Chamberlain and Peter Rising. This material is for Microsoft Teams Administrators who want to improve their skills to plan as well as configure the Microsoft Teams Environment, manage chat, calls, and meetings, along with Teams and App policies. Expert authors show you how to succeed in deploying, administering, and monitoring the Teams’ features through the Microsoft 365 platform. By completing it, you will be equipped with effective practices and techniques for working with Teams and membership configuration, as well as creating application policies. This book will polish up your skills and will make you prepared for the exam day.
- Microsoft training courses. In case you didn't know, Microsoft is a provider of not only certifications but also valuable training courses. On their platform, you will find various preparation tools and materials as well as tips and instructions for the exam process. As for the training pathway, a free Self-paced online training is offered for candidates with no time limit. The first five modules in this program will help you learn how to use Teams to facilitate teamwork and communication in their enterprise, and how to manage apps, bots, and connectors along with events, conferences, and meetings for increasing the power of Microsoft Teams. For individuals with a basic understanding of Microsoft 365, the last 5 modules will show how to upgrade to Microsoft Teams, plan and configure this process. Each module contains tests, so you can track the progress and see the weaknesses.
If you don't have a lot of time to prepare and/or you want to enroll in instructor-led training, Microsoft offers Course MS-700T00-A: Managing Microsoft Teams. This four-day paid set of sessions is designed for candidates with a strong knowledge of the Microsoft 365 services and general IT practices, including PowerShell use. By completing 6 sections, each consisting of lectures and lab exercises, test-takers interested in passing MS-700 exam will know how to work with Microsoft Teams and how to configure and manage it. Moreover, students will learn techniques for identifying and troubleshooting connection problems. Given that this course is directly created by Microsoft, it is fully compliant with the exam objectives and contains up-to-date material.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
Handling Calling, Chat, and Meetings
- Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
- Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.
- Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
- Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.
The Microsoft MS-700 exam is designed to validate the skills of the Microsoft Teams Administrators in configuring, managing, and deploying Office 365 workloads. These professionals carry out these functions for Microsoft Teams with a focus on efficient communication and partnership within an enterprise environment. They collaborate with other experts, including Telephony Engineers, to incorporate the advanced voice components into Microsoft Teams. The candidates who pass this Managing Microsoft Teams test fulfill the requirements for getting the Microsoft 365 Certified: Teams Administrator Associate certification.
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Microsoft MS-700 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage meetings and calling in Microsoft Teams | - Manage audio, video, and conferencing policies - Configure meeting policies and settings - Configure voice and calling features |
| Topic 2: Plan and configure a Microsoft Teams environment | - Configure tenant-wide and Teams settings - Plan and manage Teams governance and lifecycle - Plan and configure network settings for Teams |
| Topic 3: Manage and troubleshoot Microsoft Teams | - Monitor and troubleshoot Teams environments - Resolve issues with Teams client and services - Analyze usage and health using admin tools |
| Topic 4: Manage chat, teams, channels, and apps | - Manage apps and app policies in Teams - Configure messaging policies and settings - Manage team lifecycle and membership |



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