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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Design | 32% | - Ethics, values, and user-centric principles - Co-creation and stakeholder engagement methods - Strategic rationale and future implications - Feasibility, desirability, and viability assessment - Problem framing and challenge statements |
| Topic 2: Intangible Deliverables | 26% | - Relationship and stakeholder management - Influencing decision-making and advocacy - Building strategic alignment and consensus - Facilitation and cross-discipline collaboration - Vision communication and storytelling |
| Topic 3: Leveraging Adjacent Roles & Skills | 19% | - Applying systems thinking and platform knowledge - Aligning design with Salesforce ecosystem capabilities - Collaborating with development, UX, and business teams - Guiding solution delivery and iteration - Identifying technical and business capabilities |
| Topic 4: Tools and Artifacts | 23% | - Roadmapping and solution visualization - Journey mapping and system modeling - Discovery and research techniques - Opportunity framing and prioritization frameworks - Design documentation and alignment tools |
Salesforce Certified Strategy Designer Sample Questions:
1. Should the principles of Conversation Design also apply to bots and other elements with which users might interact?
A) No
B) Yes
2. Which of the following is NOT a phase of Research in the Design Process?
A) Design
B) Discover
C) Develop
D) Deploy
E) Define
3. Which of the following components is NOT included in a V2MOM statement?
A) Measures
B) Obstacles
C) Objectives
D) Methods
E) Vision
F) Values
4. In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?
A) Articulate the opportunity for design
B) Identify measures of success and potential risk
C) Create a project plan
D) Understand the need
E) Establish the problem-solving approach
5. From where can new Reports be created?
A) Reports > New Report
B) Setup > Folders > Select Folder > New Report
C) Reports Tab > Folder Selection > New Reporting Tool > Reports > New Report
D) Setup > Reports & Dashboards > My Reports > New
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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