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Salesforce Certified Strategy Designer Sample Questions:

1. Should the principles of Conversation Design also apply to bots and other elements with which users might interact?

A) No
B) Yes

2. Which of the following is NOT a phase of Research in the Design Process?

A) Design
B) Discover
C) Develop
D) Deploy
E) Define

3. Which of the following components is NOT included in a V2MOM statement?

A) Measures
B) Obstacles
C) Objectives
D) Methods
E) Vision
F) Values

4. In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?

A) Articulate the opportunity for design
B) Identify measures of success and potential risk
C) Create a project plan
D) Understand the need
E) Establish the problem-solving approach

5. From where can new Reports be created?

A) Reports > New Report
B) Setup > Folders > Select Folder > New Report
C) Reports Tab > Folder Selection > New Reporting Tool > Reports > New Report
D) Setup > Reports & Dashboards > My Reports > New

Solutions: