Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Jun 16, 2026
  • Q & A: 103 Questions and Answers

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)

A) Backup Voicemail license at the remote locations
B) VoiceMail Pro Server at each location
C) Distributed Voicemail license at the remote locations
D) Distributed Voicemail license at the main office
E) Preferred Edition license at each location


2. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

A) G.729(a) for the SIP trunk and G.729(a) for the IP phones
B) G.711 for the SIP trunk and G.729(a) for the IP phones
C) G.729(a) for the SIP trunk and G.711 for the IP phones
D) G.711 for the SIP trunk and G.711 for the IP phones


3. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had a Line ID of 15.
B) The new PRI channels took all existing SIP Trunk Licenses.
C) The SIP lines had the SIP URI tab deleted.
D) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
E) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.


4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) User
C) General
D) Advanced
E) Log On


5. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Just pull out the card; special shutdown is not required.
B) Dial the shutdown short code to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Use the System Status Application to shutdown the card before removing the SD card.
E) User System Monitor to shutdown the card before removing the SD card.


Solutions:

Question # 1
Answer: B,E
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: E
Question # 5
Answer: C,D

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