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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which individual is recommended as the author for a business case introduction?

A) The Account Manager, with support from the customer's IT organization
B) The System Engineer most familiar with the customer's infrastructure and technical environment
C) The customer finance executive
D) A project team individual with insight into the overall solution, financials and customer's current situation

2. Which two items are described as part of a business scenario? (Choose two.)

A) Job history of key management personnel
B) A crisp description in business and architectural terms
C) Changes in technologies over the past year
D) A step-by-step description of a business event

3. Which of the following should you do when defining assumptions?

A) Identify only those items which relate to the first phase of an implementation.
B) Identify the data or decisions which could raise the likelihood that the statement comes true.
C) Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption.
D) Ensure each assumption about a business benefit clearly ties with a single IT capability.

4. Which is true regarding mapping solutions and capabilities?

A) You should prioritize those capabilities for which Cisco has the biggest competitive advantage over other IT firms.
B) You should focus your time and the customer's attention on a few capabilities that make a strong impact.
C) You should allocate your project efforts so you can promote the highest number of solution features in a recommendation to the customer.
D) You should ask the customer's IT leader to identify which capabilities they need more details about in order to plan installation activities.

5. Which of the following can best help you establish credibility with a customer executive?

A) Demonstrate awareness and interest in learning more about the company's priorities and published financials
B) Describe the benefits of Cisco's approach to customer support
C) Ask informational questions about industry trends
D) Talk a lot about your product's new features

Solutions: