C-C4H510-01 Practice Test Questions Updated 120 Questions
SAP C-C4H510-01 Dumps - Secret To Pass in First Attempt
NEW QUESTION 20
Which field identifies a ticket as relevant for a field service scenario?
Please choose the correct answer.
Response:
- A. Service Organization
- B. Processing Type
- C. Requires Work
- D. Coverage Indicator
Answer: C
NEW QUESTION 21
Who can approve time reports so they can be released to CATS?
Please choose the correct answer.
Response:
- A. End customer
- B. Reporting line manager
- C. Nominated delegate
- D. Territory owner
Answer: B
NEW QUESTION 22
How can you create a service ticket for an installed base?
There are 3 correct answers to this question.
Response:
- A. Go to the overview facet of the installed base and create a new ticket.
- B. Go to the Installed Base and create a ticket from the tickets facet.
- C. Go to New Ticket and enter the installed base directly in the Quick Create UI.
- D. Go to Tickets to save and open a ticket and enter the installed base in the header.
- E. Go to the hierarchy table of the installed base and create a new ticket.
Answer: B,D,E
NEW QUESTION 23
You need to change the access for a work center for several users to 'read only'. Which setting do you use to apply restriction rules?
Please choose the correct answer.
Response:
- A. Any field of the business object.
- B. The access context.
- C. The authorization object.
- D. The parent work center.
Answer: B
NEW QUESTION 24
Which work center can you request a production tenant from?
There are 2 correct answers to this question.
Response:
- A. Data Privacy Management work center
- B. Service Control work center
- C. Business Configuration work center
- D. Administrator work center
Answer: B,C
NEW QUESTION 25
Which of the following functions can you perform using the Language Adaptation Tool?
Please choose the correct answer.
Response:
- A. Translate notes entered by a user
- B. Translate work center and view labels
- C. Translate all buttons
- D. Translate extension field labels
Answer: B
NEW QUESTION 26
Which of the following prepackaged mashups exist for SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Google maps
- B. Hotmail
- C. MindTouch
- D. Whatsapp
Answer: A,C
NEW QUESTION 27
To which of the following can you assign a custom report to control its visibility?
There are 2 correct answers to this question.
Response:
- A. Work Center
- B. Access context
- C. Business role
- D. User
Answer: A,C
NEW QUESTION 28
Which of the following tasks can you perform using the fine-tuning activity for service processing?
There are 2 correct answers to this question.
Response:
- A. Create or delete custom channels
- B. Disable the profanity check for outbound responds
- C. Manage business tasks for employee support
- D. Assign tickets to the last processor
Answer: B,C
NEW QUESTION 29
A user is assigned two work centers that contain the same view. In the first work center, the user has unrestricted read and write access. In the second work center, the user has read-only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
- A. Only restricted write access
- B. Restricted read and write access
- C. Only unrestricted write access
- D. Unrestricted read and write access
Answer: D
NEW QUESTION 30
In which environments can you use integration flows?
There are 2 correct answers to this question.
Response:
- A. SAP Data Services
- B. SAP NetWeaver Process Integration
- C. SAP BusinessObjects Business Intelligence
- D. SAP HANA Cloud Integration
Answer: B,D
NEW QUESTION 31
Which of the following actions are supported by the e-mail communication channel?
There are 2 correct answers to this question.
Response:
- A. Route unknown sender e-mails to a common inbox
- B. Create service tickets from inbound e-mails
- C. Broadcast e-mails to a group of individuals
- D. Create activities from inbound e-mails
Answer: A,B
NEW QUESTION 32
When would you use data migration templates instead of entering data manually?
There are 2 correct answers to this question.
Response:
- A. When data is loaded from multiple applications
- B. When the data volume is low
- C. When integration has been scoped
- D. When data must by loaded quickly
Answer: A,D
NEW QUESTION 33
In which of the following ways can a service technician record and manage actual work?
There are 2 correct answers to this question.
Response:
- A. Manually using the service entry screen
- B. Automatically using start/stop buttons
- C. Manually using the time entry screen
- D. Automatically on creation of a time report
Answer: B,C
NEW QUESTION 34
Which of the following objects deliver a default approval process?
There are 2 correct answers to this question.
Response:
- A. Visit
- B. Account
- C. Ticket
- D. Contract
Answer: C,D
NEW QUESTION 35
Your test tenants have been upgrades. Your production tenants will be upgrades in two weeks. Which activities should be avoided until the production tenant upgrade is complete?
There are 2 correct answers to this question.
Response:
- A. Apply SDK solution
- B. Update fine-tuning
- C. Request new tenants
- D. Create business roles
Answer: A,C
NEW QUESTION 36
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