CIPS Operations Management : L5M9

  • Exam Code: L5M9
  • Exam Name: Operations Management
  • Updated: Oct 10, 2026
  • Q & A: 124 Questions and Answers

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About CIPS Operations Management : L5M9 Valid Exam Questions

Market research tells us what candidates preparing for the L5M9 exam want most: the newest information, fast. ValidVCE answers with 124 practice questions for the CIPS Operations Management — checked for updates daily, refreshed constantly, and always aligned with the live exam.

CIPS L5M9 Exam Overview:

Certification Vendor:CIPS (Chartered Institute of Procurement & Supply)
Exam Name:Operations Management
Exam Number:L5M9
Passing Score:50%
Related Certifications:CIPS Level 5 Advanced Diploma in Procurement and Supply
Exam Format:Multiple-choice questions (MCQs), Scenario-based questions, Objective response
Exam Duration:90 minutes
Available Languages:English
Recommended Training:CIPS Study Resources
Exam Registration:CIPS Official Qualifications Portal
Sample Questions:Free Download L5M9 valid vce
Exam Way:Computer-based or center-based objective response exam (CIPS approved test centres or remote proctoring depending on region).
Pre Condition:No formal prerequisite for L5M9 beyond being enrolled in CIPS Level 5 Advanced Diploma modules.
Official Syllabus URL:https://www.cips.org/qualifications

CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Topic 1: Operations Strategy and Performance- Order winners and order qualifiers
  • 1. Competitive positioning through operations capability
    - Operations strategy development
    • 1. Stages of operations strategy evolution
      • 2. Top-down vs bottom-up strategy perspectives
        Topic 2: Operations Processes and Systems- Four Vs of operations
        • 1. Visibility
          • 2. Variety
            • 3. Variation in demand
              • 4. Volume
                - Process design and analysis
                • 1. Input–transformation–output model
                  • 2. Types of operations: manufacturing and services
                    Topic 3: Performance Improvement in Operations- Continuous improvement approaches
                    • 1. Process improvement methodologies
                      • 2. Business process re-engineering
                        - Performance measurement and benchmarking
                        • 1. Benchmarking techniques
                          • 2. Setting performance targets
                            Topic 4: Quality and Reliability Management- Failure prevention and recovery
                            • 1. Failure Mode and Effects Analysis (FMEA)
                              • 2. Failure measurement and impact
                                • 3. Maintenance strategies and reliability improvement
                                  - Total Quality Management (TQM)
                                  • 1. Quality assurance vs total quality
                                    Topic 5: Operations Management Concepts- Definition and scope of operations management
                                    • 1. Operations as transformation process (input–transformation–output)
                                      • 2. Role of operations in supply chain efficiency and effectiveness
                                        - Performance objectives of operations
                                        • 1. Speed
                                          • 2. Cost
                                            • 3. Quality
                                              • 4. Dependability
                                                • 5. Flexibility

                                                  CIPS L5M9 Exam — Read This First

                                                  Registration for the CIPS Operations Management goes through these official channels:

                                                  One scheduling detail: the L5M9 exam is delivered Computer-based or center-based objective response exam (CIPS approved test centres or remote proctoring depending on region). — plan accordingly when you book.

                                                  The L5M9 exam — officially the Operations Management — is CIPS's certification test for professionals working with its technologies, and passing it earns the CIPS Level 5 Advanced Diploma in Procurement and Supply certification at the Professional level. Because it is vendor-issued and skills-based, employers can compare candidates on it directly — that is what keeps it valuable. It also connects naturally to CIPS Level 5 Advanced Diploma in Procurement and Supply.

                                                  Yes — ValidVCE publishes a free PDF demo of the L5M9 practice questions, printable if you prefer paper, so you can evaluate the content and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.

                                                  The CIPS Operations Management syllabus spans 5 domains, led by Operations Strategy and Performance, Quality and Reliability Management, and Operations Management Concepts. The complete weighted outline is in the syllabus section above — it is the map your preparation should follow.

                                                  No formal prerequisite for L5M9 beyond being enrolled in CIPS Level 5 Advanced Diploma modules.

                                                  Vendor criteria do change, so before scheduling, verify the latest requirements on the official CIPS exam page.

                                                  CIPS lists these training resources for the CIPS Operations Management:

                                                  Formal training teaches the concepts; offline-capable practice makes them available whenever you have a spare ten minutes. Add 124 practice questions from ValidVCE to either resource and preparation stops depending on free weekends.

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                                                  If you take the L5M9 exam within 60 days of purchase and do not pass, the ValidVCE money back guarantee applies: file within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep preparing, exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

                                                  CIPS Operations Management Sample Questions:

                                                  Question #1

                                                  Moto Ltd is a car manufacturer based in Japan. They implement a Kansei Engineering process. In Kansei Engineering which of the following is considered?

                                                  • A. costs of raw materials
                                                  • B. ethical considerations
                                                  • C. customer emotions
                                                  • D. environmental impact
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: C  🗳️

                                                  Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

                                                  Question #2

                                                  Operations Management is concerned with the management of resources in the production of tangible goods. Is this TRUE?

                                                  • A. yes- operations management is ensuring a company has the correct resources to create goods
                                                  • B. yes- operations management ensures there are sufficient goods produced to meet customer demand
                                                  • C. no - operations management can also be concerned with the creation of intangible goods
                                                  • D. no- operations management is concerned with ensuring the organisation is profitable
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: C  🗳️

                                                  Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

                                                  Question #3

                                                  Performance Benchmarking is a form of what type of benchmarking?

                                                  • A. competitive
                                                  • B. internal
                                                  • C. external
                                                  • D. non-competitive
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: B  🗳️

                                                  Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

                                                  Question #4

                                                  Managing Events and Relationships is a key application of Operations Management in which sector?

                                                  • A. agriculture
                                                  • B. finance
                                                  • C. retail
                                                  • D. manufacturing
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: C  🗳️

                                                  Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

                                                  Question #5

                                                  When quality is used as a foundation to build improvements in other areas such as dependability, what is this theory known as?

                                                  • A. sand cone theory
                                                  • B. wave theory
                                                  • C. brick-laying theory
                                                  • D. bridge theory
                                                  Reveal Solution  Discussion  0

                                                  Correct Answer: A  🗳️

                                                  Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).

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