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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting | 7% | - Apply filters, columns, and sorting - Create and modify reports - Understand Insights and reporting benefits |
| User Experience | 16% | - Customize portals, dashboards, and views - Set up repeating dynamic layouts - Localize content and enable accessibility - Configure controls, visibility, and layouts |
| Data Modeling & Integration | 18% | - Create properties, data types, and data transforms - Configure validation rules and calculated values - Manage data pages and sourced data - Save and synchronize data with systems of record |
| Case Management | 28% | - Configure service levels, goals, deadlines, and urgency - Design case lifecycle, stages, and statuses - Manage child cases, pause/resume, and skip stages - Route assignments to users, work groups, and queues - Configure approvals, email notifications, and optional actions |
| Mobility | 5% | - Use Pega Mobile Preview - Configure mobile channels - Optimize UI for mobile devices |
| Security | 7% | - Assign roles and access groups - Define authentication and authorization policies - Track changes and audit data access |
| Application Development | 12% | - Configure unit testing and best practices - Scope projects and use estimation tools - Debug application errors and rule resolution - Manage rulesets, classes, and inheritance |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
HOTSPOT
An online retailer creates a case type that processes and manages customer orders.
The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Correct Answer:

An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system. Select two unit tests useful in developing the shopping cart page. (Choose Two)
- A. Verify the data transform copies the correct value from the data page to the shopping cart page.
- B. Verify the price fields are displayed in the correct format.
- C. Verify the order total cost property is accurately calculated.
- D. Verify the data page has the correct item prices.
Correct Answer: C,D 🗳️
You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores .
How do you test that the process flows correctly based on the decision?
- A. Use the Run Rule window to create a unit test to evaluate the flow rule.
- B. Use a declare expression to set a value for the standardized test score field.
- C. Use Live Ul to see how the case processes and if an error occurs.
- D. Use the Clipboard tool to set a value for the standardized test score field.
Correct Answer: D 🗳️
Which statement best describes the business value of delegation?
- A. Allows stakeholders to approve process improvements to drive operational efficiencies
- B. Allows managers to adjust application behavior in production to meet changing business needs
- C. Allows users to direct case processing as dictated by the circumstances of each case
- D. Allows business users to contribute to application design by specifying requirements
Correct Answer: B 🗳️
An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search .
How do you configure the data storage in the application to implement the requirement?
- A. Configure a connection to a system of record using the External Database Mapping Wizard.
- B. Configure a local data storage of the make, model, and year of the vehicle.
- C. Configure a data page to store the make, model, and year data.
- D. Configure a static list of the make, model, and year vehicles.
Correct Answer: A 🗳️




