What are the advantages of Windows 7 Enterprise Desktop Support Technician Exam
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Windows 7 Enterprise Desktop Support Technician.
- After completing the Windows 7 Enterprise Desktop Support Technician certification, Candidate becomes a solid, well-rounded Microsoft Certified Desktop Support Technician.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Microsoft Windows 7 Enterprise Desktop Support Technician certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx
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Microsoft 070-685 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Identifying Cause of and Resolving Networking Issues | 23% | - Fix name resolution and DNS/DHCP issues - Resolve network connectivity and IP configuration problems - Troubleshoot enterprise logon and authentication issues |
| Topic 2: Identifying Cause of and Resolving Desktop Application Issues | 20% | - Resolve software installation and compatibility issues - Manage application settings and permissions - Troubleshoot application failures and crashes |
| Topic 3: Identifying Cause of and Resolving Security Issues | 18% | - Manage Windows Firewall and security settings - Troubleshoot User Account Control (UAC) and permissions - Resolve update and antivirus issues |
| Topic 4: Managing and Maintaining Systems That Run Windows 7 Client | 21% | - Manage system recovery and data protection - Troubleshoot system performance and stability - Resolve hardware and driver issues |
| Topic 5: Supporting Mobile Users | 18% | - Support power management and mobile hardware - Configure and troubleshoot remote access - Manage offline files and synchronization |




