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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| OmniScripts | 27% | - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements - Structure and components of OmniScripts |
| Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures |
| Best Fit Solutioning | 27% | - Design solutions using OmniStudio best practices - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools |
| FlexCards | 23% | - Collect and organize customer 360 information - Design FlexCards to meet requirements - Capabilities, use cases and purpose of FlexCards |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score. Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers
A) DataRaptor Transform
B) Calculation Procedure
C) Calculation Matrix
D) OmniStudio Action
2. A user needs to view and interact with FlexCards and OmniScripts but should not be able to edit them. Which permission set is appropriate for this user?
A) Customize Application
B) OmniStudio User
C) OmniStudio Admin
D) Modify All Data
3. Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers
A) Links or images
B) Error conditions
C) Text formatting
D) Table formatting
E) User input fields
4. A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
- Allow the user to select one or more energy products from a list
- Get current energy usage data from an external system via an API
- Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
A) HTTP Action
B) DataRaptor Post Action
C) Multi-select Input
D) Radio Input
E) Post to Object Action
5. A customer needs to store millions of Transaction records that are read-only and historical. They want to display this data in a FlexCard. Which object design strategy supports this volume and use case?
A) Avoid storing the data.
B) Use Big Objects or External Objects.
C) Use a standard custom object.
D) Store data in a long text field.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B | Question # 3 Answer: A,C,D | Question # 4 Answer: A,B,C | Question # 5 Answer: B |




