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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools | 5% | - List some use cases for Slack Developer Tools (SDT). - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. - Recommend when to use sample code and external resources. |
| Topic 2: APIs for Managing Your Slack | 12% | - Use the SCIM API to manage Slack users and user groups. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Topic 3: Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. |
| Topic 4: Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. |
| Topic 5: Design for Security | 19% | - Identify the steps you could take to make your app communicate securely in Slack. - Design for security. - Store and retrieve data and tokens safely. - Implement the OAuth installation flow. - Request the appropriate scopes for your app's use case. - Request the appropriate tokens for your app's use case. |
| Topic 6: Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Develop interactive components such as modals and home tabs. - Handle interactive payloads and events effectively. |
Salesforce Certified Slack Developer Sample Questions:
Question 1
Your team is building a Slack app for employees to quickly report technical issues they encounter with their workstation.
Which feature should be utilized for this functionality?
A. Use a dedicated channel where employees post their technical issues
B. Implement a global shortcut that opens a form for issue reporting
C. Develop a bot that employees can message to report issues
D. Create a slash command for users to type in their issue details
Question 2
Your team is creating a Slack app to assist with daily stand-up meetings for remote teams. The app needs to allow team members to easily submit their daily updates.
What feature would be most appropriate for submitting these updates?
A. Implement an interactive message in a common channel for each team member to post their updates
B. Use a slash command that team members can execute to submit their daily stand-up updates
C. Create a bot where team members can submit their updates via direct messages
D. Set up a shared document linked in a Slack channel for team members to enter their updates
Question 3
Your Slack app is designed to facilitate team collaboration on projects.
To align with Slack's user experience goals, what functionality should your app prioritize?
A. Automatic posting of team member activity logs in the general channel every two hours
B. Creation of a collaborative workspace within Slack where team members can share updates and files related to the project
C. Frequent automated direct messages to team members asking for project updates
D. Mandatory end-of-day reports from each team member, posted in a designated Slack channel
Question 4
Your organization is creating a Slack app to facilitate employee expense submissions and approvals.
Which workflow would be most appropriate for this app?
A. Use a bot to collect expense details via direct messages, then post summaries in a common finance channel for approval
B. Implement a form using a modal where employees can submit expenses, which are then reviewed and approved by managers in a private thread
C. Set up a shared channel where employees post their expenses and managers approve them publicly
D. Develop a slash command for employees to input expenses, which are then automatically approved without manager review
Question 5
A Slack app is being created to handle employee leave requests. The app should allow employees to submit leave dates and reasons in a straightforward manner.
What Block Kit component should be used to create the leave request submission interface?
A. Employ a header block at the top of the submission form for instructions
B. Create a series of interactive buttons for selecting leave dates
C. Implement a divider block between each field for visual separation
D. Use input blocks for employees to enter their leave dates and reasons
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: D |
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