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SAP C_C4H520_02 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 2005 |
| Exam Number: | C_C4H520_02 |
| Exam Format: | Single Answer, Multiple Choice, Multiple Answer |
| Exam Price: | ~$550 USD / Varies by region and subscription |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Passing Score: | 61% |
| Certificate Validity Period: | Valid until retirement (expired 28 Sep 2023) |
| Real Exam Qty: | 80 |
| Recommended Training: | C4H520 - SAP Field Service Management 2005 |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: |  |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers |
| Pre Condition: | No mandatory prerequisites; SAP recommends hands-on experience and completion of relevant training courses |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/ |
SAP C_C4H520_02 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reports | 8% - 12% | - Accessing analytic reports in SAP FSM - Using reports for business purposes |
| Crowd Workforce | <8% | - Benefits for SAP Field Service Management - Concept of crowd service |
| Mobile SAP Field Service Management Application | >12% | - Accept, execute and close service calls - Features of mobile FSM application |
| SAP Field Service Management and SAP Service Cloud | <8% | - Basic functionalities - Position within SAP Service Cloud ecosystem |
| Master Data Management | 8% - 12% | - Data model usage in SAP FSM - Components of master data management |
| Business Rules | <8% | - Advantages of business rules - Application in different scenarios |
| Customer Self Services via Core Now | <8% | - End-to-end service call generation - Consumer self-service process |
| Workforce Management | >12% | - Create and assign service calls - Features of workforce management |
| Smartforms | >12% | - Features of Smartforms module - Locating and creating Smartform templates |
| Integrations | <8% | - End-to-end process flow - Integration concepts with other SAP products |
| Administration: Permissions and Configurations | 8% - 12% | - Company settings and system administration - Business rules and permission settings |
Frequently Asked Questions About SAP Certified Application Associate - SAP Field Service Management 2005
The C_C4H520_02 exam is a core requirement for the SAP Certified Application Associate - SAP Field Service Management 2005 certification at the Associate level.
Candidates will face 80 questions and have 180 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is ~$550 USD / Varies by region and subscription, and you must achieve a score of 61% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: No mandatory prerequisites; SAP recommends hands-on experience and completion of relevant training courses. Please verify all eligibility details on the official certification page before scheduling your appointment.
Registration is handled through official testing partners. The exam is delivered via Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers. You can sign up here:
The vendor suggests following official learning paths to build a foundational understanding:
Once you complete your training, use the 82 practice questions from ValidVCE to refine your exam readiness.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
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The syllabus is divided into 11 main domains. Key areas include "Mobile SAP Field Service Management Application" (>12%), "Workforce Management" (>12%), "Crowd Workforce" (<8%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
SAP Certified Application Associate - SAP Field Service Management 2005 Sample Questions:
For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Activity
- B. Time and Material journal
- C. Service call
- D. Service contract
Correct Answer: A,C 🗳️
As a technician, you want to record expenses. Which objects can you record expenses against? Note: There are
3 correct answers to this question.
- A. Activity
- B. Business partner
- C. Service call
- D. Purchase order
- E. Equipment
Correct Answer: A,B,E 🗳️
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.
- A. Edit Smartform templates.
- B. Maintain session configuration.
- C. Define service workflows.
- D. Perform system monitoring.
Correct Answer: B,C 🗳️
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. When you need to set up a meeting with the customer
- B. When you need to plan an appointment at the customer
- C. When you need to send an engineer to the customer
- D. When you need to record a problem for the customer
Correct Answer: C,D 🗳️
Which of the following is supported in business rules?
- A. Array
- B. Heap
- C. Stack
- D. Linked list
Correct Answer: A 🗳️
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