IBM 000-M240 : IBM Lotus Sametime Unified Telephony Sales Mastery Test v1

  • Exam Code: 000-M240
  • Exam Name: IBM Lotus Sametime Unified Telephony Sales Mastery Test v1
  • Updated: Sep 04, 2026
  • Q & A: 33 Questions and Answers

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IBM 000-M240 Exam Syllabus Topics:

SectionObjectives
Solution Architecture and Components- System architecture
  • 1. Sametime server components
    • 2. Telephony integration layer
      IBM Lotus Sametime Unified Telephony Overview- Core product capabilities and features
      • 1. Unified telephony integration concepts
        • 2. Instant messaging and presence
          Deployment and Licensing Overview- Deployment models
          • 1. On-premises deployment considerations
            • 2. Licensing structure overview
              Sales Strategy and Competitive Differentiation- Sales approach
              • 1. Target customer segments
                • 2. Competitive positioning vs alternative solutions
                  Business Value and Positioning- Customer value proposition
                  • 1. Cost efficiency and collaboration benefits
                    • 2. Productivity improvements

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