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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 24% | - Analyze requirements and constraints - Assess customer IT ecosystem and architecture - Define KPIs and business objectives |
| Topic 2: Delivery and Implementation | 16% | - Integration and deployment best practices - Solution validation and optimization - Feature assessment: out-of-the-box vs custom |
| Topic 3: Planning and Design | 60% | - Asset management and MACD flows - Migration strategy and data quality - Design scalable product catalog and data model - Order capture, quoting and fulfillment design - Sprint planning and story prioritization |
Salesforce Communications Cloud Accredited Professional Sample Questions:
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
- A. Use industry order management to inform the assurance platform as a part of the orchestration plan
- B. Use platform events and GetAsset API
- C. Use an on-demand data pull from communication cloud using REST API from servicer assurance
- D. Use a Bulk API connector via middleware
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
- A. Ensure platform Events mode is enabled for Order Management
- B. Split Line Items in the same order before submitting the order and request an increase to order size limits
- C. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
- D. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as an attribute of the business internet offer with a default value of 'included'
- B. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- C. Model the router technical product and decompose it from the business internet offer.
- D. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Customizations using CPQ Hooks
- B. Discounts.
- C. Promotions
- D. Adjustment using Context rules
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
- A. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
- B. Harmonize their business plan to reduce the complexity
- C. Handle the complex business processes manually outside the IT landscape.
- D. Access the entire architecture to identify application that can be decommission.
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