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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Topic 2: Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Topic 3: System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Topic 4: Call Flow Configuration and System Monitoring | - Call management and monitoring
|
| Topic 5: Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
- A. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
- B. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
- C. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
- D. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
- E. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
Correct Answer: A,D,E 🗳️
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
- A. the Avaya IP Office™ Server Edition
- B. the Avaya IP Office™ Server Edition Select
- C. the Avaya IP Office™ Preferred Edition
- D. a Dual Active Voicemail Pro license
Correct Answer: D 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
A customer wants to use the Avaya IP Office™ server to allocate IP addresses to phones that are connected to the subnet that LAN2 is connected to.
To meet the customer's requirement, what needs to be configured?
- A. Set the DHCP Mode for LAN2 to Server.
- B. Set the DHCP Mode for LAN2 to Client.
- C. Enable NAT on LAN 2.
- D. Enable the SNTP server on LAN2.
Correct Answer: A 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
There is a recommended order to powering up the Avaya IP Office™ 500V2.
Why is the first step to power up the expansion modules before powering up the control unit?
- A. The configuration files from the expansion units SD cards need to be loaded before the control unit is started.
- B. The expansion units take longer to power up.
- C. It is easier to start with the expansion unit at the top and then work your way down.
- D. All expansion units need to be powered for the control unit to discover them.
Correct Answer: D 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
During an installation of Server Edition, the main Avaya IP Office™ service as well as Voicemail Pro and one-X® Portal are installed. After the installation these services should be running.
Which two are used to check that these services are running? (Choose two.)
- A. Web Manager: https://<server IP address>:7070/
- B. Manager Application
- C. Security Administrator
- D. Web Control: https://<server IP address>:7071/
Correct Answer: A,D 🗳️
Explanation: Only visible for ValidVCE members. You can sign-up / login (it's free).
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