Registration for the ISEB IT Service Management Foundation goes through the official channels listed here:

• BCS Official Registration
• Pearson VUE
• PeopleCert

As for the format, the BH0-001 exam is delivered Computer-based test (CBT) at authorized centers or online proctored — pick whichever fits your situation when you schedule.

The official ISEB IT Service Management Foundation blueprint is divided into 6 domains, led by Service Strategy (15%), Service Transition (15%), and Service Operation (25%). The full domain-by-domain breakdown is in the syllabus section above — that is the checklist your study plan should follow.

The passing score for the BH0-001 exam is 65% (26/40 correct answers), and registering officially costs Approx. $180–$220 USD / £130–£160 GBP. That fee buys exactly one attempt — if you fall short, the retake is charged in full again, no discount for a second try. The practical move is to measure yourself first: drill the 41 practice questions at ValidVCE under timed conditions until your mock scores clear the bar with room to spare, then book your seat.

You can. ValidVCE publishes a free PDF demo of the BH0-001 practice questions — download it, work through it, and decide on evidence rather than promises. Once you own the full product, 365 days of free updates are included, and an expired product can have its update service renewed at a 50% discount from your member zone.

The BH0-001 exam — officially the IT Service Management Foundation — is how ISEB verifies that you can apply its technologies in real working scenarios, and passing it earns you the Foundation Certificate in IT Service Management certification, a credential at the Foundation level. Employers recognize it because it is vendor-issued and skills-based. Candidates often continue toward related credentials such as ITIL Intermediate, ITIL Expert, BCS Specialist Certifications once this one is in hand.

Yes — ISEB lists these training options for the ISEB IT Service Management Foundation:

• BCS Accredited Training Providers
• Official ITIL Foundation Publications

Courseware teaches the concepts; repetition makes them exam-proof. Combine whichever course you choose with the 41 practice questions from ValidVCE and you cover both halves of preparation.

You will face 40 questions within 60 minutes on the BH0-001 exam. Do the math once and the lesson is clear: dwell too long on a hard item and the clock eats your easy points later. The fix is rehearsal, not luck — take full-length timed mocks in the ValidVCE desktop or online test engine until pacing becomes automatic, and learn to flag a question, move on, and return with fresh eyes.

First, delivery: your download is available immediately after payment, and the package also arrives in your email within one minute. If 2 hours pass with nothing in your inbox, check spam and contact support — and feel free to install the software on as many computers as you like, there is no device limit.

Second, the safety net: if you sit the BH0-001 exam within 60 days of purchase and do not pass, the ValidVCE money back guarantee entitles you to a full refund. File the claim within 2 days of the exam with a scanned enrollment slip and your official score report (PDF); claims are processed within 7 days. The candidate name must match the payer name, and the guarantee excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep studying, you can swap the product for two free exam packages of equal value and keep the update service on your original purchase.

No formal prerequisites; open to all professionals

Vendor policies shift from time to time, so treat this as your starting point and verify the current criteria on the official ISEB exam page before you schedule anything.