Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Aug 02, 2026
  • Q & A: 84 Questions and Answers

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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: User and Telephony Configuration- Endpoint configuration
  • 1. Extension and telephone configuration
    • 2. Hunt groups and feature programming
      • 3. User creation and management
        Topic 2: IP Office Architecture and Components- IP Office system architecture
        • 1. Hardware components and licensing
          • 2. Control units and expansion modules
            Topic 3: System Installation and Initial Configuration- Platform deployment
            • 1. Software and firmware installation
              • 2. Network and IP configuration
                • 3. Initial system setup
                  Topic 4: Voice Applications and Connectivity- Communication services
                  • 1. SIP trunk configuration
                    • 2. Networking and interoperability
                      • 3. Voicemail configuration
                        Topic 5: Maintenance and Troubleshooting- System support
                        • 1. Fault isolation and problem resolution
                          • 2. Monitoring and diagnostics
                            • 3. Backup and restore
                              Topic 6: Security and Administration- Administrative management
                              • 1. System security settings
                                • 2. Access control and authentication
                                  • 3. Maintenance best practices

                                    Avaya IP Office Configuration and Maintenance Sample Questions:

                                    1. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

                                    A) The license requires a second temporary license be loaded to allow this license to be valid.
                                    B) The license is not needed on the installed release of the software.
                                    C) This is a temporary upgrade license.
                                    D) The license is the wrong license for the SD Card installed in the IP Office.


                                    2. From which application are log files required for escalating issues to Avaya support?

                                    A) System Monitor
                                    B) Manager Report
                                    C) SMDR
                                    D) Customer Call Status


                                    3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
                                    (Choose two.)

                                    A) Secondary VoiceMail Pr Server installed on the network
                                    B) Primary Server IP Address configured on the secondary server
                                    C) Backup Server IP Address configured on IP Office
                                    D) License for the secondary VoiceMail Pro Server


                                    4. Which IP Office Small Community Networking (SCN) feature ran help free up VCM resources site when calling from one remote site to another remote site?

                                    A) Loop Start
                                    B) Fast Start
                                    C) Direct Media Path
                                    D) Silence Compression


                                    5. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
                                    20-channel SIP trunk on a dedicated 2 MR connection will be used.
                                    The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
                                    Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

                                    A) G.711 for the SIP trunk and G.729(a) for the IP telephones
                                    B) G.711 for the SIP trunk and G.711 for the IP telephones
                                    C) G.729(a) for the SIP trunk and G.711 for the IP telephones
                                    D) G.729(a) for the SIP trunk and G.729(a) for the IP telephones


                                    Solutions:

                                    Question # 1
                                    Answer: B
                                    Question # 2
                                    Answer: A
                                    Question # 3
                                    Answer: A,C
                                    Question # 4
                                    Answer: C
                                    Question # 5
                                    Answer: B

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