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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - Software and firmware upgrades - Backup and restore procedures - System recovery processes |
| Topic 2: System Status, Troubleshooting and Alarm Management | 20% | - Fault isolation and troubleshooting - Issue escalation procedures - Alarm identification and resolution - Performance monitoring |
| Topic 3: Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - Voicemail and UCM configuration - Call behavior analysis - System monitoring tools |
| Topic 4: Integrated System Logging and Network Diagnostics | 20% | - System logging and analysis - SSA and Monitor tools usage - Network and SIP diagnostics - Connectivity troubleshooting |
| Topic 5: Avaya IP Office Platform and Security Administration | 20% | - User and extension configuration - System administration and management - Platform architecture and components - Security settings and policies |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?
A) Blocked ACD routes
B) Compromised call encryption
C) Oversubscribed VMPro ports
D) Overlapping dial plans
2. A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X® Portal are located.
Which two technologies can enable the worker to re-register locally? (Select two.)
A) Port Address Translation (PAT)
B) Extensible Messaging and Presence Protocol (XMPP)
C) Session Border Controller
D) Split-brain DNS
E) Wi-Fi calling
3. Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)
A) The browser must have Java enabled.
B) It must be installed from the USB that comes with the server or the install image on the DV
C) The password must be edited and customer network settings configured.
D) The Ignition process must be set to Server mode.
E) The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
4. Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?
A) Web Manager Application
B) Manager Application
C) Monitor Application
D) System Status Application
5. After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes.
Why might this be the case?
A) The default Security password hasn't been modified.
B) The IP Office's connection has been lost.
C) The changes are already in effect and don't require saving.
D) The System password hasn't been set.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D,E | Question # 3 Answer: A,C,D | Question # 4 Answer: B | Question # 5 Answer: B |
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