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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

A) IP Phone Templates
B) Managed IP Phones
C) Base Settings
D) Default Station configuration

2. Instant messaging costs are significantly less than long-distance phone conversations.

A) True
B) False

3. Which statement is true regarding chat rooms in Genesys Cloud?

A) Administrators assign people to rooms.
B) There is a maximum of 50 users to a room.
C) You must have the room_user permission to use rooms.
D) Notifications can be turned off per room.

4. What is the maximum file size that a user can upload into Genesys Cloud Documents?

A) 100 MB
B) 10 MB
C) 2 GB
D) No Limit

5. Select the Access level permission types for workspace membership. (Choose three.)

A) Write Only
B) Contributor
C) Partial
D) Read Only
E) Collaborator
F) Full Access

Solutions: