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IBM M6040-424 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM SurePOS 30 Overview | - Product positioning and target markets - Key value propositions |
| Topic 2: SurePOS 30 Models 34x and E4x Product Knowledge | - Model differences (34x vs E4x) - Core features and capabilities - Hardware architecture and design |
| Topic 3: Support and Lifecycle | - Product lifecycle considerations - Maintenance and support structure |
| Topic 4: Competitive Positioning | - Differentiation factors - Comparison with competing POS systems |
| Topic 5: Solutions and Use Cases | - Retail environments and deployment scenarios - Industry-specific applications |
| Topic 6: Sales and Configuration Knowledge | - Typical customer requirements mapping - Configuration options and add-ons |
IBM SurePOS 30 Models 34x and E4x Sales mastery Sample Questions:
Question 1
A retailer has had several POS systems fail on them in the past, and their primary requirement is hardware reliability. Which aspect of the SurePOS 340 best meets this requirement?
A. tool-less serviceability
B. retail hardening
C. energy efficiency
D. distributed design
Question 2
What is the purpose of the depot warranty available on administrative models of the SurePOS 340?
A. to offer a less expensive warranty option for self maintainers
B. to extend the standard warranty for an additional year
C. to allow technicians to monitor the health of the unit remotely
D. to provide same day on-site repair, seven days a week
Question 3
The SurePOS 340 is designed primarily for which retail market segment?
A. hospitality
B. grocery
C. food service
D. speciality
Question 4
A customer is concerned that the processor speed on the SurePOS 340 is only 1 GHz when the processor on the old SurePOS 330 was 2Ghz. How should the sales representative respond?
A. The new processor is a mobile processor, meaning it actually performs 10% better.
B. The processor can be easily upgraded if it is not meeting the customer's requirements.
C. 2GHz on the old model was overkill; 1 GHz is the right amount of power for most retail needs.
D. In order to save on energy costs, some performance must be sacrificed.
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: C |
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