IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 : M2010-727

  • Exam Code: M2010-727
  • Exam Name: Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1
  • Updated: Sep 06, 2026
  • Q & A: 53 Questions and Answers

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IBM M2010-727 Exam Syllabus Topics:

SectionObjectives
Business Challenges and Customer Requirements- Customer pain points
  • 1. Cloud adoption drivers
    • 2. IT service management challenges
      Competitive Positioning- IBM differentiators
      • 1. Competitive advantages
        • 2. Value proposition
          IBM Cloud & Service Management Solutions- Solution capabilities
          • 1. Monitoring and management
            • 2. Provisioning and orchestration
              • 3. Service automation
                Cloud and Service Management Portfolio Overview- IBM Cloud and Smarter Infrastructure strategy
                • 1. Business value of cloud and service management
                  • 2. Key portfolio components
                    Sales Opportunities and Qualification- Sales methodology
                    • 1. Matching solutions to customer needs
                      • 2. Identifying opportunities

                        IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

                        Question 1

                        Which of the following servers are counted as a Managed Virtual Server in Netcool Operations Insight?

                        A. Managed logical partitions
                        B. Integrated Facility for Linux (IFL) processors
                        C. All of the above
                        D. Managed virtual machines running on an ESX server
                        E. An unpartitioned physical server


                        Question 2

                        How is IBM's APM portfolio adapting to changes in the Application Performance Market, and providing new opportunities for partners?

                        A. Increased breadth, modern workloads, flexible delivery options, mobile monitoring and DevOps
                        B. By selling APM SaaS
                        C. MongoDB. MySQL monitoring


                        Question 3

                        Which of the following are licensing advantages of IBM Netcool Operations Insight over OMNIbus?

                        A. Operations Insight is licensed only by the managed environment
                        B. There is no longer a requirement for double counting the managed environment
                        C. You no longer count separately for High Availability because Netcool Operations Insight has High Availability embedded in the program
                        D. All of the above.


                        Question 4

                        Which one of these statements best explains the business value of IBM Endpoint manger (IEM) to your customer?

                        A. IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT findand fix problems fast using a single agent, console and server to manage over 150k endpoints, BigFix helps clients streamline processes, reduce infrastructure costs and ensure continuous compliance.
                        B. IBM Endpoint Manager helps Business Operations find and fix problems fast using a single agent, to manage over 250k endpoints, BigFix helps clients streamline processes and reduce infrastructure costs.
                        C. IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT find and fix problems in minutes, across all endpoints. on and off the corporate network, compressing patch/inventory cycles to minutes/hours and ensuring continuous compliance.
                        D. IBM Endpoint Manager (BigFix) secures mobile devices and endpoints.


                        Question 5

                        Which of the following capabilities were added in APMv7.7?

                        A. Integrated Analytics into APM
                        B. All of the above
                        C. Added user experience monitoring for mobile users
                        D. Extended coverage to include Ruby, MySQL, Mongo DB, and Python


                        Solutions:

                        Question 1
                        Answer: C
                        Question 2
                        Answer: A
                        Question 3
                        Answer: C
                        Question 4
                        Answer: B
                        Question 5
                        Answer: D

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