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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Donations Batch Processing - Opportunity and GAU Configuration - Payment Methods and Processing - Donation Management - Grant Management - Recurring Donations (Recurring GAU) |
| Constituent Management | 20% | - Household Management - Affiliations and Memberships - Contact and Organization Records - Relationships and Groupings - Segmentations and Campaigns |
| NPSP Configuration and Development | 25% | - Affiliations Configuration - NPSP Settings and Preferences - Relationships Management - Account Model Configuration - Contacts and Households - Data Model Design for Nonprofits |
| Analytics and Reporting | 15% | - Nonprofit Reporting Templates - Success Metrics Definition - Reports and Dashboards for Nonprofits - Rollup Summary Fields - Custom Report Types |
| Solution Design and Implementation | 20% | - Integration with External Systems - Customization vs Configuration Decisions - User Adoption and Training Planning - Data Migration Strategies - Requirements Gathering - NPSP Best Practices |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers
A. There is a limit of three addresses per contact or organization that can be migrated into NPSP.
B. Address verification only works with the one-to-one and individual ("Bucket") Account models.
C. Tracking addresses with the Address object may introduce more complexity.
D. Migrating all historical address information impacts system data storage.
Question 2
A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?
A. Ensure there is a custom field created for Membership Amount and selected for membership rollups
B. Ensure there is an Opportunity record type set up for memberships
C. Check that the grace period is set up for memberships.
D. Check that the membership record type is selected for membership rollups.
Question 3
A donor donates $500 to a nonprofit that is matched by his employer. How are the hard credits and soft credits listed in NPSP?
A. The donor has a hard credit of $500 and a soft credit of $500, and the employer has a hard credit of $500
B. The donor has a hard credit of $500, the employer has a hard credit of $500, and there are no soft credits
C. The donor has a hard credit of $500 and the employer has a soft credit of $500
D. The donor has a soft credit of $500 and the employer has a hard credit of $500
Question 4
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process?
Choose 2 answers
A. Defer Sharing Rule Calculation.
B. Add record owners to Role Hierarchy.
C. Disable related Apex classes in TDTM.
D. Recalculate Sharing Rules.
Question 5
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption?
Choose 3 answers
A. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
B. The NPSP Data Import object supports encryption of all fields in the import batch.
C. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
D. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
E. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B,D | Question 3 Answer: D | Question 4 Answer: A,C | Question 5 Answer: A,D,E |




